How do I place an order?
Browse our products, click "Add to Cart", and proceed to Checkout. Follow the steps to enter your shipping details and payment method.

Can I modify or cancel my order?
If your order hasn’t been processed yet, email us immediately at [your email]. Once shipped, we can no longer make changes.

Where can I view my order status?
Log into your account and go to My Orders to track the status. You will also receive email updates.

How long does delivery take?
Standard delivery within the Philippines usually takes 3–7 business days depending on your location.

Do you offer nationwide shipping?
Yes, we deliver nationwide including Metro Manila, Luzon, Visayas, and Mindanao.

How much is the shipping fee?
Shipping fees are calculated at checkout based on your location and the item’s size/weight.

What payment methods do you accept?
We accept: Credit/Debit Cards, Bank Transfer, GCash, PayMaya

Is it safe to shop on your website?
Absolutely. Our site is SSL-secured and payments are processed through trusted gateways.

What is your return policy?
You can return items within 7 days if the product is defective, damaged, or incorrect. The item must be unused and in its original packaging.

How do I request a return or refund?
Email us at [your email] with your order number, photo of the item, and reason for return. Our team will assist you within 24–48 hours.

When will I receive my refund?
Refunds are processed within 5–10 business days after the returned item is received and inspected.Refunds are processed within 5–10 business days after the returned item is received and inspected.

Do your products have a warranty?
Yes, some products come with a manufacturer’s warranty. Warranty terms vary by brand (e.g., Hytera, TP-Link). Contact us for specific warranty info.

How do I claim a warranty?
Email us your order number, product name, and issue. We’ll coordinate with the manufacturer or brand representative for your claim.